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Maximizing The Benefits Of Your
Dental Team
By Brian DesRoches, PhD
The new dentistry brings together a unique
complement of skills, knowledge, and capabilities with one primary focus:
ensuring your dental health care. Working as a team, your dentist and the
dental finance team
he or she has assembled wants to recruit you to join them in making sure this
focus is maintained. The dental team has two major parts that you may hear
referenced during your visits: the "back" and the "front." These terms refer to
two very specific functions of your dental team. The front office handles all
the administration, scheduling, and dental financing, and the back office
provides the treatment.Your front office team makes sure you know about scheduling opportunities,
handles dental finance, and keeps the administrative details under control to provide
you efficient services and support. The back office team is thus free to do what
they do best: provide the best dental health care, financing health care and service for you. You'll find the
dentist, dental hygienist, and dental assistant ready to assist you during your appointments.
The key component for success of any team is each member's commitment to do
their part. As a consumer and team member, your commitment involves three
things:
- Maintaining your commitment to your dental health through regular
hygiene appointments and the daily practice of flossing and brushing.
- Asking questions and getting the essential information you need about
your teeth and gums or to understand any treatment plans or
dental financing.
- Staying open to options and opportunities that the new dentistry offers
you by thinking about the information and feedback that your dentist provides
you about the status of your dental health.
You can maximize the benefits of the skills and expertise of
your
dental finance team by deciding for yourself what kind of relationship you want
with your dentist and the dental team and how they can help you achieve a
positive outcome for your dental future.
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